Your happiness is guaranteed

I’m happy to accept returns, exchanges, and cancellations …

We’re here to make you happy, and we promise to take great care of you! :)

And that’s not just a promise … it’s a guarantee.

All you have to do is …

1. Contact me directly at info@woodallgoodshop.com within 14 days of delivery.

OR

Download the official Wood all Good return form within 14 days of delivery.

Just click here, and the .pdf document will start downloading.

2. Print and fill out the official Wood all Good return form.

3. Send the item(s) back within 30 days of delivery, along with the filled out return form.

You can also request a cancellation before the item has shipped (we make sure to notify you on every step of the way).

Oh, and there’s only one slight catch, though …

The following items can’t be returned or exchanged …

Because of the nature of these items (except if they arrive damaged or defective), I can’t accept returns for …

• Custom or personalised orders
• Intimate items (for health/hygiene reasons)
• Items on sale

The conditions of return are as simple as they can be …
 
The buyer is responsible for all the return shipping costs. If the item is not returned in its original condition, the buyer is also responsible for any loss in value.