How long does it take you to craft an item?

All items are custom made to order. Each and every single piece is crafted individually by hand. Our woodshop operates on a first-come-first-serve basis.

The production lead time varies from item to item. Our current lead time is approximately 1 week long (updated in September 2020).

How long does shipping take?

We ship our crafts from Slovenia, Central Europe with Registered Tracked AirMail. All orders are covered with tracking and insurance.

Shipping within Europe will take around 1 to 6 business days.

Shipping outside Europe will take approximately 2 to 3 weeks to reach you.

Expedited shipping options (i.e. DHL, FedEx) are available as well for an additional fee, charged by the carrier.

Here are the estimated shipping times in full detail …

STANDARD SHIPPING

  • Europe: 2 to 6 business days
  • U.S.: 7 to 14 business days
  • Canada: 10 to 21 business days
  • Asia Pacific: 7 to 21 business days
  • Other: 7 to 21 business days

EXPRESS SHIPPING (DHL or FedEx)

  • Europe: 1 to 2 business days

  • Worldwide: 2 to 4 business days

Oh, and if you decide for express shipping, please also add your PHONE NUMBER for the carrier.

Please note: the "ship by" date is not equivalent to the actual "delivery" date.

  • SHIP BY DATE: When your order is expected to leave our studio.

  • DELIVERY DATE: When your package arrives to you. Estimated delivery time = processing time + shipping time.

Has Covid-19 affected you in any way?

Nope! :) We’re all safe and sound, healthy and happy! :) Hope you’re ok, too!

But I’m sure you’re more concerned about our lead and shipping times …

Luckily, Covid-19 has not affected our production at all. Our current lead time is still approximately 2 weeks long (updated in July 2020).

The pandemic has however affected international shipping times. Longer delays (up to 2 weeks) are expected with standard shipping. Shorter delays (1 to 3 business days) are expected with express shipping.

What about customs and import taxes?

Sorry, can’t help you there … 

All the customs and import tax regulations are governed by each country autonomously, which means I have zero influence on these matters.

So, I can’t be held responsible for any kind of delays due to customs.

Legally, it’s on you … “The buyer is responsible for any customs and import taxes that may apply.”

I’m sure there’s no need for concern, though … These sorts of issues are super rare.

What are the payment options?

We currently accept payments via PayPalMasterCardVisa, and American Express.

We keep your payment information secure. Our shop never receives your credit card information.

Are all your crafts custom made?

Each and every single piece is a work of art, made individually by hand. Everything we make is 100% one-of-a-kind. Just like fingerprints!

The wood we use is sourced sustainably, and stabilized for extra quality.

I only use non-toxic jewelry grade resin. The resin is polished to a mirror-like finish, which makes every item completely smooth to the touch.

Some of our designs also include other materials such as natural and man-made stones, precious and semi-precious metals, along with natural materials, such as dried flowers, moss, and lichen.

Oh, and we’d like to recommend our opal crafts, especially …

You see … 

The lab-made opal brings our crafts to life … And you can expect this insanely beautiful play of lights and colors … 

That’s why people love our bestselling Aurora Borealis, for example … it’s absolutely breathtaking.

I’m looking for a gift … can you help me?

I’m always happy to help! :) 

And you’re in luck, you’re right where you’re supposed to be! 

Everything we make is perfect for a gift. 

Your order will always be shipped in a beautiful box for easy gift-giving opportunities. 

People have been ordering our crafts for birthdays, weddings, anniversaries, graduations … you name it. 

Wood all Good is all about celebrating life, so feel free to browse our little boutique.

Oh, and if you can’t find anything that feels absolutely right … don’t worry, we’ve got you covered!

Just reach out to us and we’ll craft pure happiness for you and your loved ones.

How can I get in touch with you?

We’re always happy to mingle and we’re absolutely here for you! :)

Follow us on …

Feel free to reach out to us directly at info@woodallgoodshop.com  

Oh, and don’t forget to subscribe to our good vibes only newsletter list right here.

How do you feel about partnering up, wholesale, and any kind of special deals?

I’d be absolutely honored, thrilled, and happy to cooperate with you!

Just reach out to me directly at info@woodallgoodshop.com and tell me what’s up. :)